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Service Management Group

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It was ok - Recensione dipendente - Insights Manager presso Service Management Group

3,0
31 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I enjoyed the people I worked with.

Svantaggi

I was severely underpaid. I went from making 50k and found another Research Manager position elsewhere and was offered 100k. SMG tried to offer me 75k to stay.

Esplora altre recensioni su Service Management Group

5,0
8 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The team is very supportive and always willing to help troubleshoot complex issues.

Svantaggi

I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

2,0
11 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Unlimited PTO Interesting clients Work from home Average pay

Svantaggi

Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

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