Great Company with Great Environment - Recensione dipendente - Technical Support Engineer presso ServiceMax

Best people, creative projects, great atmosphere. Everyone wants you to succeed.

None I can think of.

*Fully paid medical benefits *Free catered lunch every Thursday *Impressive new Headquarters (also a con...see below) *Talented and educated coworkers *Good work/family balance *Still have utmost respect for C-level exec team

*New qualified leads are far and few between. Pretty much 100% cold call outbound *New office space lacks proper work stations to set employees up for success...long tables with low glass inserts feels like a call center. *Pay scale seems to be way off for industry standards and experience *Unreasonable quarterly/annual goals combined with excessive threats for not reaching them. Feel micro managed by reports. *Emphasis on exceeding unreasonable quotas to achieve poor accelerators (completely dangling the carrot that will always be right outside of reach) *Excessive mandatory basic trainings that are poorly executed combined with TONS of busy work and certifications that never seem to even be looked at or used once completed *Leadership and decisions between divisions that were once aligned are completely out of whack *Culture now seems to lack positive energy and spiraling out of control fast. Collaboration and innovative thinking feels frowned upon, but leadership touts the the exact opposite. Actions speak louder than words!