Highly variable environment, flashes of greatness but hindered by substandard senior management - Recensione dipendente - Counselor/Manager presso ServiceNet

3,0
10 gen 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Understanding, accommodating staff/teams; great work/life balance; decent training opportunities for managers

Svantaggi

Horribly disorganized, inefficient senior management: leadership (rightfully) prioritizes client treatment but loses sight of management and organizational priorities, resulting in suboptimal services, working conditions, and client outcomes. Business acumen is lacking; "efficiency" is a dirty word. Attempts to be "understanding" prevents tough decisions from being made, leaving in place under performing staff, teams, and organizational structures. Hiring process is disorganized, initial training lacking. Overly decentralized but HQ bureaucracy prevents much implementation of "bottom-up" solutions.

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5,0
7 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits and work life balance

Svantaggi

Low pay for chaotic environment

1,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

* Meaningful, hands-on work with individuals * Strong, supportive coworkers at the direct-care level * Opportunities to build real relationships and make an impact

Svantaggi

* Upper management makes decisions that negatively impact staff safety and quality of care * Little to no staff appreciation (no bonuses, recognition, or acknowledgment) * Culture where staff feel replaceable and undervalued * Lack of professionalism—management speaks negatively about staff * HR is extremely unresponsive and difficult to reach * Limited opportunities for growth * Ongoing issues with communication, structure, and accountability

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