Vantaggi
ServiceNow has a great product and there is a loyal and happy customer base. There are new changes at the executive level that seem to be moving things in a positive direction. The focus on culture is especially encouraging. The location is great and there are some really talented and smart people working here. Budgets are sizable and hiring hasn't stopped in the last few years. The facilities are modern and they allow you to bring your dog to work. Most people have a bias for action and want to collaborate and problem solve to get things done.
Svantaggi
Ever since we got a new CMO about a year ago things have been getting progressively worse in marketing. The amount of nit-picking is absurd and you are left wondering who has their eye on the strategic initiatives that will really help move the needle for marketing. It is very easy to burn out and give up due to the amount of micromanagement and constant pressure to do things as quickly as possible with zero regard to work/life balance. As managers, we are told to constantly look outside for better talent to replace our existing employees (this was an actual training!!!). There is a mentality that people are disposable. It is sad to see because the product and company overall are great.