Drinking from the fire hose is no joke - Recensione dipendente - Senior Manager presso ServiceNow

3,0
24 mar 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The culture is real - the intensions, the care from leadership and the drive are all 100% ingrained in the ServiceNow DNA.

Svantaggi

Drinking from the fire hose is no joke - I was told this over four years ago when I interviewed and the same applies today. Leadership pivots constantly - there seems to be no ability to put a PIN in it so you can get the job done and it affects your ability to be successful in your role. We are told 'this is what innovation looks like' as if that makes our stress level acceptable. It's not innovation, it's lack of leadership and the result of constant pivoting affects working relationships with partners and the customer experience. DE&I remains a challenge, we talk the talk, but I am hearing we don't always walk the talk... equity matters.

Esplora altre recensioni su ServiceNow

5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice people, great pay, substantive projects, builds presentation and networking skills.

Svantaggi

All virtual unless you are in a state with an active office, like California.

2,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Svantaggi

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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