Great Place if you can figure out how to survive de-books - Recensione dipendente - Account Executive presso ServiceNow

3,0
15 ott 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

ServiceNow has a great story and Bill McDermott is a fantastic leader.

Svantaggi

First and second line leadership is not the best I’ve ever worked with. Micromanagement doesn’t work. Compensation plan is good if you have a good patch, but the plan for reps with one or a few accounts is not motivating.

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5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice people, great pay, substantive projects, builds presentation and networking skills.

Svantaggi

All virtual unless you are in a state with an active office, like California.

2,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Svantaggi

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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