Exceptional Learning and Growth Experience - Recensione dipendente - Vice President and General Manager presso ServiceNow

5,0
24 giu 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I had the privilege of working at ServiceNow, and it was an incredibly rewarding experience. Here are a few highlights: Amazing Customers: ServiceNow’s customers were diverse and innovative, and working with them provided invaluable insights into various industries. It was fulfilling to see the tangible impact our solutions had on their businesses. Incredible Colleagues: The people at ServiceNow were talented, passionate, and genuinely interested in helping each other succeed. This collaborative environment fostered creativity and mutual growth. Continuous Learning: ServiceNow offered many opportunities for professional development. From cutting-edge projects to leadership development, I learned to be more effective at collaborating cross-functionally, proactive, determined, and think bigger. The culture encouraged taking ownership and driving innovation.

Svantaggi

Minimizing Politics: While the culture was largely collaborative, decision-making was sometimes slowed by unnecessary escalations to the C-level. This was always initiated by someone who was overly political, usually because they were making a power move to secure their own professional advancement. Empowering more East-West collaboration would be beneficial to minimize politics and improve efficiency.

Esplora altre recensioni su ServiceNow

5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice people, great pay, substantive projects, builds presentation and networking skills.

Svantaggi

All virtual unless you are in a state with an active office, like California.

2,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Svantaggi

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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