In the middle of something truly special - AMAZING company - Recensione dipendente - Dipendente anonimo presso ServiceTitan

5,0
8 apr 2015
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

+ Really, really high bar for talent. I'm constantly learning from so many super intelligent people around me + Surprisingly down to earth team members that are very welcoming, helpful, and a joy to be around + Clear and compelling mission and vision, and a product that sells itself. + So gratifying to be working on something that matters and is actually helpful for so many customers, and to hear how grateful they are for my work. + It never feels like work. I'm eager to get with my team each day and help change the world. + Just a seriously amazing company, team, product, and opportunity

Svantaggi

- Office is getting cramped because the company is growing fast, though apparently an expansion is in the works - Expectations can sometimes be really high, though often it's because we don't want to disappoint our customers

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5,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great product, demos are put up for you.

Svantaggi

quota is a little unreasonable. pipeline can be garbage.

1,0
17 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Really decent benefits regarding healthcare. The people on the teams themselves are great. Too bad they're stuck there right along-side you in a rough spot.

Svantaggi

-Overwhelming amount of information to learn about a software that they keep adding more and more new features to. (Constantly, its unending, the software is so massive at this point its overwhelming to both customers and support.) -Pushing more and more AI creep. The new AI case assistant is going to take over the position soon, we're literally teaching it how to do our jobs and solve cases for us. It already knows how to do so, it's just getting fine tuned and we're the ones providing it info. -Management has no idea what they're doing and feels like they're constantly panicking and pushing harder for stats and metrics that feel rough and unreasonable. -No communication between major teams, leading to internal friction that leads to you wondering 'what do these other people even do around here' sort of mentality? -No room for upwards movement into the company, applied many times for positions and was kept where I was with replies of, "You weren't quite what we were looking for." -Armenian support seems to get treated far better than American Support staff. Getting extra holidays off while American Staff still have to work most holidays to begin with.

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