30 mar 2026
Dipendente anonimo
Risposta di ServiceTrade
1moHello and thank you for the review! It's both generous and constructively honest, which is exactly the kind of feedback that helps us get better.
I'm especially glad that the transparency, the data-driven mindset, and the seriousness of our AI investment come through. Those are intentional, and hearing them reflected back is encouraging.
On the cons, you're naming things we're actively working on. Clearer ownership within teams is a focus for us this year. And, on remote connection, you've put your finger on a real tension: "heads-down and shipping" can quietly crowd out the relational time that makes the work sustainable over the long run. We're experimenting with a few things to create more natural moments for connection, and input from people living the remote experience is what will make those land.
If you would like to toss around ideas for what we could do to address connection and clarity, I'd love to chat!
Amy Robertson, Chief People Officer