Passa al contenuto Passa al piè di pagina

ServiceTrade

Recensioni su ServiceTrade

This Place is a Joke and Everyone Knows It - Recensione dipendente - Sales presso ServiceTrade

1,0

5 apr 2025

Sales

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

You get a laptop. Sales team is cool and actually tries, even though they’ve got nothing to work with. That’s about it.

Svantaggi

You walk in thinking you're going to sell something solid with support behind you. What you actually get is a broken product, barely functioning add-ons that we’re told not to sell, and leadership pretending everything’s fine. Try explaining to a prospect why the features they need either don’t work or aren’t available. Total nightmare. The CRO is obsessed with dashboards. Miss your number for one month, and you’re on a PIP. Doesn’t matter if you’ve crushed it quarter after quarter. One slip and you’re done. No coaching, no context, just pressure and silence until you're pushed out. He’s a bully, not a leader. We had a former CMO who actually had experience and a real strategy. He didn’t last long. Leadership couldn’t handle it. He was trying to fix things and challenge the way it’s always been done, and that doesn’t fly here. Then there was the interim CMO. The guy spent most of his time filming painfully awkward TikToks and Facebook videos like he was trying to be a blue-collar influencer. He genuinely thought those posts would go viral and generate pipeline. That was the plan. Watching it happen in real time was honestly embarrassing for everyone involved. We’re always given the same talk tracks, never anything fresh. Calling the same accounts over and over, saying the same stuff, and bringing up the skilled labor shortage like it’s breaking news. Meanwhile, the competition keeps it fresh, switches it up, actually gives their reps something to work with. We don’t. We just keep running the same play and hoping for different results. Talented people either leave or get blamed when things go south. Leadership acts like hiring a few new people will solve everything, but nothing changes when the same old crew that’s been here from the beginning still controls everything and refuses to do anything different. BuildOps, the company we were all told was destined to fail, just hit a $1B valuation and opened an office in our backyard. Clearly they did something right.

Risposta di ServiceTrade

Thank you for taking the time to share your feedback. While this review is difficult to read, we understand that it reflects a period of significant transition for our company — especially within the sales organization — and we truly appreciate the perspective. Over the past year, ServiceTrade has undergone a substantial transformation. These changes were driven by a shared commitment to improving our performance, our product, and our culture so that we can better serve our customers and team members. To support this evolution, we introduced clearer performance expectations to help drive accountability and consistency across the go-to-market team. That said, we’ve also adjusted and refined our approach over time to ensure we’re focused on the right outcomes, especially around quota attainment and long-term success. We recognize that not every decision or initiative will be perfect. But we’re committed to learning, listening, and building an organization where talented people can thrive and where teams are set up to succeed. We’re genuinely sorry your experience at ServiceTrade felt disappointing. Transitions can be difficult, and while our intent has always been to create a more focused, high-performing environment, we know the impact can feel personal. We’re grateful for the contributions you made during your time here, and we sincerely wish you success and fulfillment in your future roles If you're open to it, I would welcome the opportunity to connect and hear more of your feedback directly - feel free to reach out to me anytime. ~Eric Schieck, Chief Revenue Officer

Esplora altre recensioni su ServiceTrade

5,0

13 apr 2026

Dipendente anonimo

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

leadership invests in ICs and managers growth stage incredible tech stack good comp cross-functional collaboration

Svantaggi

growth stage is not for everyone!

Risposta di ServiceTrade

1mo

Thank you! "You are an investment" might be the best review title we've gotten! We do aim to be that for all of our employees. And you're right that growth stage isn't for everyone. It's rarely comfortable, and we try to be upfront about that. Appreciate you saying it plainly because it helps the right people find their way here. Amy Robertson, Chief People Officer

5,0

30 mar 2026

Dipendente anonimo

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

ServiceTrade is a place where you can feel real momentum. The people here are smart, thoughtful, and genuinely care about what they are building. There is a shared sense that everyone is pushing toward something bigger, and that energy is motivating to be around. Customers truly love the product, which makes the work feel rewarding and gives teams a strong sense of purpose. There is also a growing data-driven culture, where teams are encouraged to use insights to inform decisions and continuously improve how we operate. Leadership is transparent and refreshingly honest about where things stand. There is a clear effort to set realistic goals and bring people along for the journey, which builds trust. It also feels like the company is leaning into the future in a meaningful way, especially with how seriously it is embracing AI across the business. There is a sense that the company wants to evolve and stay ahead, which makes it an exciting environment to be part of.

Svantaggi

At times, the pace and volume of work can feel overwhelming. There is a lot happening at once, and it can be difficult to keep up without feeling stretched thin. While there is a strong culture of documentation, there are times within my team where processes and ownership are not as clearly defined as they could be. This can create friction or slow progress when it is not always obvious who is responsible for what. For remote employees, the experience can feel a bit isolating. The culture leans heavily toward getting work done, with fewer opportunities to connect on a more human level. It can feel like you are always “on” without as many natural moments to build relationships with colleagues.

Risposta di ServiceTrade

1mo

Hello and thank you for the review! It's both generous and constructively honest, which is exactly the kind of feedback that helps us get better. I'm especially glad that the transparency, the data-driven mindset, and the seriousness of our AI investment come through. Those are intentional, and hearing them reflected back is encouraging. On the cons, you're naming things we're actively working on. Clearer ownership within teams is a focus for us this year. And, on remote connection, you've put your finger on a real tension: "heads-down and shipping" can quietly crowd out the relational time that makes the work sustainable over the long run. We're experimenting with a few things to create more natural moments for connection, and input from people living the remote experience is what will make those land. If you would like to toss around ideas for what we could do to address connection and clarity, I'd love to chat! Amy Robertson, Chief People Officer

Vedi recensioni per: Utile|Valutazione|Data|Tutto

Ricerche correlate: Offerte di lavoro di ServiceTrade | Stipendi di ServiceTrade | Benefit di ServiceTrade | Colloqui di ServiceTrade

Recensioni su ServiceTrade Recensioni per Sales presso ServiceTrade Recensione su ServiceTrade

ServiceTrade

This Place is a Joke and Everyone Knows It - Recensione dipendente - Sales presso ServiceTrade

Esplora altre recensioni su ServiceTrade

Aziende seguite

Ricerche di lavoro