Its a Call Center - Avoid if you have common sense - Recensione dipendente - POS Support presso Shift4

1,0
5 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good people, benefits ok..ish, management think they are thoughtful with employees and they are at some level.

Svantaggi

This is a CALL CENTER. They measure you by your Adherence which no one explains how is done. It doesn't count how much hours you put in , how many difficult cases you solve. They will listen to a call you made a month prior and castigate you for not saying " thank you for being with shift4". The Job is soul crushing, mentally draining and the schedule is non-negotiable. If you are a parent avoid at all costs. You are exposed to clients emotional state and internal incompetence and the compensation does not even it out.

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Risposta di Shift4
1mo
We appreciate you taking the time to share your feedback about your experience at Shift4. We take employee satisfaction seriously, and we regret that your time with us did not meet your expectations. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department.

Esplora altre recensioni su Shift4

5,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Great Culture and positive vibes within the sales office -hybrid work schedule -Great management that does not micromanage -commission pays well should you put in the work -not required to work outside of office hours

Svantaggi

-commission structure timing takes longer to payout than other tech companies

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Risposta di Shift4
2d
Thank you for taking the time to share your positive feedback about Shift4. We greatly appreciate your kind words and are thrilled to hear about your positive experience. Your feedback motivates us to continue striving for excellence and providing the best possible experience for all our employees.
1,0
23 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong presence in the payments industry with competitive products and high-visibility enterprise clients. The work can be complex and professionally challenging. There are many talented individual contributors who care deeply about their clients and consistently go above and beyond.

Svantaggi

Low level HR does not seem to do their job. Leadership quality is inconsistent and, in some areas, deeply problematic. Promotions do not consistently reflect performance, integrity, or people-management ability. This has contributed to environments where politics and favoritism can outweigh merit. There are leaders whose management style and impact on morale are widely discussed across teams, yet accountability for these patterns appears limited. In some cases, individuals with reputations for high turnover or negative team culture continue to be rewarded or remain unchecked. High-performing employees who are committed to the company’s success are not consistently supported or protected. Strong contributors often exit while ineffective leadership remains in place. Meanwhile, disengaged or underperforming individuals may remain insulated. There is a clear gap between publicly stated values and day-to-day management behavior. Psychological safety is not consistently present, and raising concerns through formal channels does not always lead to neutral or constructive outcomes. Over time, this erodes trust, damages morale, and drives preventable turnover.

5
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Risposta di Shift4
1mo
We appreciate you taking the time to provide feedback about your experience with Shift4 and we’re sorry to hear that your time with us did not meet your expectations. We continually strive to improve our work environment and ensure a positive experience for all employees. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department. Your insights will be treated with the utmost confidentiality.
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