Love working here! - Recensione dipendente - Senior Product Designer presso Shipt

5,0
24 feb 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Strong design leadership - A team of amazing designers, UX researchers, and content strategists that all truly collaborate well, shares knowledge/skills, and provides constructive feedback to each other - Designers are truly partners of product managers. This is not an environment where PMs just dish out orders and decide what the feature will be. Designers are involved at a strategy level and we help shape the product, it's not mandated by executives or business stakeholders - Engineers are collaborative, interested, and hard working. No divas or "my way or the high way" personalities - Office team does an amazing job with upkeep on perks in the office and coming up with fun activities - Recruiters, hiring managers, the whole interview process was done so well -- you can see that they really respect people and only do things that they believe has a purpose for a successful interview (for the interviewee and the interviewer to be able to make a decision by the end of it). From this, I could tell the people and the culture would be great, and I was right :) - People in the Product team (which includes Design) all really care about our users. People voice their opinion when they disagree with how something is being handled and they become good discussions. Of course, doesn't always mean the decision will be reversed, but you'll feel safe/free to speak up and debate. - It's amazing how when I first joined, there were many fundamental features being discussed that needed improving, and only 4 months later, practically every single one of them is being worked on right now - either being tested in select markets or are being rolled out after successful tests and careful measures. Even if it's just incremental improvements, it's good to see that all these issues are being addressed. It makes me feel like people here walk the walk and not just talk the talk. - I experience and witness very little politics. Can't speak for other teams or other levels.

Svantaggi

- For some reason we don't get most of the usual public holidays off, like MLK, President's day, etc. I think it's because of adhering to corporate policies (Target). Anyway, we do have unlimited PTO so we could just take it off, but it kind of sucks that it's counted towards our overall PTO since some people have a harder time proactively requesting days off. - We have just recently hired and built out the design team so we're just getting ramped up with all these new features and improvements. Even though we're moving pretty fast, it seems there are so many things we can fix/improve just to get the basics right. It's a little disheartening to see users having a negative experience and hard not to wish we'd have addressed them sooner (like not being able to cancel membership).

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Risposta di Shipt
6y
Thank you for taking the time to leave your feedback! Our team members are at the heart of what Shipt does and we will continue to maintain and foster the culture we have within the company! We are certainly scaling rapidly and are happy you are able to see improvements and new features rolled out quickly and carefully!

Esplora altre recensioni su Shipt

5,0
5 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

1. Highly collaborative and supportive work atmosphere. 2. Exceptional mentorship with thorough and careful guidance.

Svantaggi

None. I thoroughly enjoyed my internship experience at Shipt.

3,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility—Could set my own schedule. It could also be fun, and sometimes quite rewarding when customers were nice and appreciative. I credit Shipt for introducing me to gig work, as it led me to other, better-paying gig jobs while keeping the schedule flexibility that I need.

Svantaggi

Pay—it’s pretty much poverty-level considering how much work goes into shopping for customers. While I didn’t Shipt full-time, I DID put in at least 30 hours a week doing this shopping. For all of that, the most I made in any given year was $13,000! And I worked hard, got great customer reviews and consistently good tips. Occasionally, there would be newspaper articles about the random Shipt shopper who made $100,000/year! What such articles glossed over (this fact would be buried somewhere deep in the text) was that the shopper in question consistently worked some 80-100 hours per week. So if you broke down that fabulous six-figure pay by how much time the shopper was spending doing the work, it really doesn’t come out to all that much. The other pay issue worth mentioning is that in 2020, right when Covid was rampant, Shipt announced that they were “restructuring” the way they paid shoppers. What this translated to was that they were now paying us even less than they had previously done! That’s when I began to be soured on Shipt. I continued to do it for a while longer, but eventually went to other gigs that paid more.

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