20 dic 2018
Risposta di Shopee
7yDear former Customer Service Associate
Apologies in the delay in response. We truly appreciate you taking the time to give us feedback, and can only imagine how frustrating the interactions with our supervisors are for you.
What you've brought up is a serious matter and we would like to make it clear that such behavior is not allowed here in Shopee. Shall we work together to solve this problem?
If you'd like to share more about your experience, please contact us at [hr.experience@shopee.com] so we can set up a time to talk. It'll be great if you can begin your email subject with "20 Dec 2018, Former Employee, Customer Service". We will dedicate an employee to help you with your experience, bearing your preferred anonymity in mind.
Thank you again for alerting us to this. What you've brought up is important and please share with us more on this.