Hours and Schedule SUCK!!! -10 Rating for Work/Life Balance - Recensione dipendente - Guru (Remote) presso Shopify

3,0
16 apr 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

People are nice, good crew of work staff. Platform is good and easy to work with

Svantaggi

The scheduling sucks. Be prepared to work 12 days straight with one day off. Instead of having a normal consistent schedule your days off change all the time. It would be so easy to have a consistent schedule with over 300 staff but instead it is total chaos. The busiest shifts end up with 16 staff. It is a nightmare! Only upper management get stat holidays!!! Stat holidays should be optional. If you are considering a job with Shopify say goodbye to every stat day including Family Day, Easter, Christmas, etc, etc....

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Risposta di Shopify
10y
Thanks for taking the time to submit your review of our schedule. Because we are a 24/7 operation, we have team members on at all times. This is very common in a contact centre environment. No one on our support team works 12 days in a row - and if this happened - you should be talking to your HR partner about it. The Guru team is the most important team we have here and we do our best to make sure people get the time off they need. The schedule is in constant review and we take the time to listen to our employees concerns. I really encourage you to reach out to your squad lead and HR partner to see what we can do to accommodate your schedule.

Esplora altre recensioni su Shopify

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Svantaggi

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

1,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

High comp and AI forward. One of the few remote places left.

Svantaggi

Upper management basically openly disdains the “working class”, and it’s a major jostle among the VP and Director level for currying favor with the CEO. The investment in AI tooling is smart but also the C suite majorly suffers from AI psychosis, it’s embarrassing, actually.

1
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