Great entry-level, work from home position - Recensione dipendente - Customer Support Guru presso Shopify

4,0
18 feb 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great entry salary, lots of training, fun and supportive work culture. Great opportunity for remote work (I am one of many employees who worked from home.)

Svantaggi

Call centre stress and managing multiple chats caused me to burn out quickly. This is a role for people who are very personable and love to be constantly in conversation. It’s definitely a fantastic fit and opportunity for many, just wasn’t the right role for me personally.

Esplora altre recensioni su Shopify

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Svantaggi

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Svantaggi

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

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