Only 5% of sales become recognized revenue, something doesn't add up. - Recensione dipendente - Account Executive - Retail presso Shopify

2,0
6 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Solid benefits Committed to Remote work Offices are great, if you're near one, or get to go. Food especially. Stock Price is doing great Flexible Compensation Household name recognition Comp Plan is higher on base than some. Invested in employee learning AI.

Svantaggi

Decelerators below 80% quota attainment. Comp Plan is generally unattainable. Quota attainment (at least for retail) is based off a verbal of revenue from the merchants. This has lead to massive abuse, and outright fraud. Reps have just been lying about revenue to pad their numbers, and an entire team was fired because they were even signing documents on merchants behalf. Prior to that, they were the golden children of the org. Therefore everyone's quota is based off history that is a LIE. Many reps cashed in, and bailed. Some are still around with loftier titles, It's actually a joke. This lead to all sales being audited, which didn't catch the actual fraud, but became a thorn in the side of every rep to go fight for their deals they sold, and waste everyone's time, and even strip duly earned income from reps. Infighting and stealing of accounts and deals for different teams due to territory both physical and revenue. People are genuinely miserable, and morale is low. Everyone thinks they're about to get laid off. Territories are assigned for an entire year, and everyone has bombarded them all by the end of Q2, leaving you with two more quarters to just badger the same people again. Very little chance of promotion, even though the org is massive. Leadership does not care about career development. Shopify has done massive layoffs before of their sales org, and it really feels like they can't figure it out, and they're about to wipe the slate clean again. Support genuinely sucks for merchants, and some people's entirely livelihood is tied up in their businesses, and Shopify can just unilaterally lock them out for something they didn't even do and hold their money indefinitely.

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5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Svantaggi

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2,0
31 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The work itself is genuinely exciting. Shopify is doing cutting-edge work in AI search visibility and GEO that very few companies are touching at this scale. The tooling is excellent, the problems are interesting, and the peers are talented, collaborative, and generous with their time. If you're passionate about where search is heading, the craft-level work here is hard to beat.

Svantaggi

The management experience on the Growth Marketing / SEO team did not match the quality of the work. Feedback was inconsistent (positive in meetings, critical in private messages) which made it difficult to know where you actually stood. Issues that were never flagged in real time were later consolidated into a formal performance document, which felt predetermined rather than developmental. When I raised concerns professionally about the communication dynamic, the relationship shifted noticeably. I've spoken to others who experienced a similar pattern on this team. The culture says it values direct feedback, but in practice, giving feedback upward was treated very differently than receiving it.

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