Fast paced environment with lots of opportunity to work with new technologies when you're a TAC Engineer - Recensione dipendente - TAC Engineer presso ShoreGroup

5,0
6 giu 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have plenty of opportunities to learn. I attended the on site Cisco training and received certifications in classes that the company gives in Syracuse office. ShoreGroup supports many big name customers with huge networks, so I get to deal with a lot of different systems. The company is growing quickly and there is the potential to grow with promotions in the TAC center and other technical positions available in company. Engineers I work with are very capable and it is good environment to work in.

Svantaggi

If you aren't dedicated to delivering high customer service, this is not the place for you. Management demands the best every day.

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5,0
13 mag 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I was allowed to work from my home office in NH for the entire 6 years I worked for the company. Corporate headquarters are in Manhattan. I only had to go there once.

Svantaggi

None that I can think of!

2,0
18 ago 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Technically able to work remotely (although this Pro was granted subjectively to "certain people" and not across the board). A few good people to work with...at least the ones that weren't engineers.

Svantaggi

Upper Mgmt. was awful. Didn't care at all about keeping people engaged and happy. It's a 24x7 job and can be very thankless. Mgmt. needs to do a better job to mitigate that. Many of the engineers have huge ego's and run around on power trips. Poor communication. But again, if you're an engineer (a good one), you don't have to communicate as it is often overlooked because they are delicate geniuses. What they don't realize, as smart as they are, is that communication is KEY to the success if any business.

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