Not actually customer service. - Recensione dipendente - Tier I Help Desk presso Side

1,0
18 ott 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

With the exception of some agents who have become jaded through their experience with Pole to Win, most of the agents are really cool people that you connect with right away.

Svantaggi

Without a doubt, the worst, most dysfunctional employer I have ever had. You are thrown into an overly complex system without the resources to succeed, where you will be issued demerits for very minor things, including doing your job in the exact way that you have been instructed to do so, all for less wage than you would if you were stocking shelves or busing tables. You are instructed to lie to and get rid of customers, because they are unilaterally deemed deplorable. The goal is not to actually resolve issues, but instead to deny and form respond to as many people as possible.

Esplora altre recensioni su Side

5,0
27 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They were great, ten out of ten recommend.

Svantaggi

They changed the policy on desks to eat there! But they do have lunch place in the back and a video game area. It probably changed since Covid!

1,0
19 apr 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not enough pros to outweigh how toxic this place is.

Svantaggi

The leadership is terrible. Starting from the very top

Vedi recensioni per: Utile|Valutazione|Data|Tutto