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      Sightview Software

      Azienda coinvolta

      Recensioni su Sightview Software

      Avoid this company like the plague - Recensione dipendente - Customer Support Specialist presso Sightview Software

      1,0
      18 ott 2025
      Customer support specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Easy schedule, flexible hours made having a life easy. Employees were mostly great to work with

      Svantaggi

      Training was a joke, there was no actual professional training, nobody took the time to work with you, it was very much a teach yourself this piece of software, and how everything works, type of positions. They gave you a piece of software and hoped you learned how it worked in a few weeks. Not nearly enough employees for the amount of clients you were asked to work. Metric design also actively punished the system working properly..... which makes no sense at all. Company actively worked to take bonuses away from the employees, at one point taking all bonuses away from the employees with 1 day notice, thereby hiding their intent from the employees, an absolute trash move.

      Esplora altre recensioni su Sightview Software

      5,0
      6 ott 2025
      Macra mips consultant
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Fully remote work. Team members are supportive and a pleasure to work with. Great medical benefits. Great work/life balance.

      Svantaggi

      I have been with this company for 8 years now and have been through the tough times. Tycene is creating a new leadership team that has the vision to make necessary changes needed to drive this company forward and succeed.

      2
      1,0
      18 ago 2025
      Customer success manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      We had the best RCM team - be sure to see the Cons though…

      Svantaggi

      Sightview recently gained some “top level” employees that truly think they know it all about revenue cycle management, however they used to ask us for help or understanding, weekly. The new CEO and her little clique are the most back stabbing people you could ever meet - makes sense of why they’re so close. They will convince you that your job is protected but you will be given no notice and will be let go before you can blink. Oh questions? Please don’t ask. They don’t have the answers. They’re losing clients by the day and have lost an entire team of great people who did know how to manage the revenue cycle. Due to the high turnover rate and the amount of people that have quit, they should take a look in the mirror because their actions have caused such. Oh, most importantly, the CEO and her other executives are the most discriminating people you could ever meet - offshore? Oh they can’t stand them (even though they’re the ones who truly do the exhausting work). Compliance? They share usernames and passwords for portals, which is highly illegal for government payers. “Their system MVE?” Oh, it’s so wonderful that when you login, you can see every action someone else is taking while you’re trying to complete your own tasks - that’s also a compliance issue as some people should not be looking at the same accesses as others. Trust when I say, I will scream from the mountains how terrible this company is and highly recommend any healthcare facility to run far away from this one.

      Risposta di Sightview Software
      8mo
      Thank you for taking the time to share your feedback. At Sightview, we take all input seriously as it helps us identify opportunities for improvement. We are truly sorry to hear about your negative experience and regret that this was your impression of our organization. Our goal is to foster a culture of transparency, respect, and collaboration across all teams, both onshore and offshore. We recognize that trust and communication are critical to creating a positive work environment, and we are continually working to strengthen these areas. Compliance and data security are also top priorities for us, and we are committed to maintaining the highest ethical and regulatory standards in all aspects of our business. We value the contributions of every employee and strive to build an inclusive environment where all voices are respected. While we are proud of the progress we’ve made, we know there is always room to grow, and we appreciate the reminder of how important this work is. We wish you the very best in your future endeavors and thank you again for sharing your perspective.
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