It's a "job". Another call center. - Recensione dipendente - Customer Experience Representative presso Signs.com

3,0
24 ago 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pick your hours, they're desperate Easy when slow Customers don't always yell at you Work from home during pandemic deserves recognition

Svantaggi

Development team will not listen to suggestions or take criticism well Quality Control constantly forgetting items, so lots of calls about that They expect you to do more than is asked of you, instead of just asking you

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5,0
15 feb 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great working environment and great coworkers.

Svantaggi

Communication can be worked on.

4,0
15 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My coworkers were amazing, friendly, hard-working people. Managers wanted you to succeed and were happy to help you. I loved the activities they used to have, including the holiday parties, and that there was always food for everyone in the break area. Before being bought out, I felt Signs genuinely cared about their employees and clients.

Svantaggi

I left because of the changes made by the new company that owns Sign.com, which include a lack of ethics and transparency with clients and employees and no raises or growth opportunities. I stopped liking my job and felt that the new company was doing some shady practices, like randomly charging customers $75 for design help when it has always been free and is advertised as such on the website. It felt like I couldn't make a positive difference and I was just putting out fires all the time.

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