Poorly Managed - Recensione dipendente - Customer Service Representative presso SimplyInsured

2,0
11 feb 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great Product Great coworkers Some good values Unlimited time off

Svantaggi

Expect to work 55-60 hrs. per week to actually manage the case load. If you aren't an engineer you are expendable. Unrealistic expectations and virtually no support from the CEO in Operations. Management has a very high turnover rate. They put diversity and inclusion over theoretical employees over current employees. Zero appreciation from CEO of what is needed in Operations.

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Risposta di SimplyInsured
4y
Thank you so much for sharing your thoughts. We appreciate your candor and take all employee feedback very seriously. We encourage employees to feel empowered to raise concerns to leadership as soon as possible so issues can be resolved in a fashion that is in line with our core company culture which promotes transparency, feedback, and bias to action. We are sorry that you didn’t have a positive experience working at SimplyInsured but I can assure you that we are constantly working to improve.

Esplora altre recensioni su SimplyInsured

5,0
9 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work opportunity Ability to communicate with leaders Unlimited PTO from January to October - good for work - life - balance

Svantaggi

Compensation (I am sure most everyone would say this no matter what company they are working for - LOL!!!!)

1
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Risposta di SimplyInsured
5mo
Thank you for your candid feedback! We appreciate you and all you bring to the SimplyInsured team - Heather Stewart, HRBP
1,0
12 mag 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Team leads actually wants to listen to you

Svantaggi

The issue isn’t with the team or the team leads,it’s with leadership. They only seem to care about themselves. Our year end reviews, which should have been completed at the start of the year, didn’t happen until May. Our bonuses are supposed to be distributed after performance reviews, but leadership keeps delaying that process. They’ll even dock you for the most trivial reasons just to avoid paying out. And mind you the bonuses are around $300–$400 to begin with. There’s also something off about the CEO. He constantly talks over people when they’re answering his questions, comes across as rude, and definitely shows signs of founder syndrome. I watched him push out two of the most respected leaders in the company simply because they stood up for the team. The company advertises an “unlimited vacation policy,” but they’ll turn around and fire you for using it. Raises? Basically nonexistent. You can work here for years and still not see a salary increase. Honestly, you’d probably earn more and be treated better working at your local McDonald’s. No exaggeration.

4
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Risposta di SimplyInsured
11mo
Thank you for taking the time to share your feedback. At SimplyInsured, we strive to create an environment where employees feel seen, heard, and appreciated; however, we acknowledge there are many areas where we can continue to improve. Please know that your concerns have been noted, and we will take them seriously. We are committed to continuously improving and addressing any shortcomings in our approach to management, compensation, and the overall well-being of our team members. Sincerely, SimplyInsured People Ops Team
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