Great place to work - Recensione dipendente - Manager presso Simul International

The Western Management was always friendly and approachable, and genuinely had our best interests at heart.

The Western staff was always hobbled by an utterly incompetent bunch of "contact people" who made it their priority to fill their days with pointless paperwork procedures in order to avoid actually doing any kind of real sales/liaison work. One staff member sent all materials to the wrong client as we were beginning a weeklong residential intensive course for one of Japan's biggest companies. We learned this half an hour before we were due to go in for a nie-hour teaching day, which we then had to improvise. When we got the feedback from the clients, teachers were blamed. Then, the day before we were entitled to permanent employment (having worked for 5 years on renewable contracts), the company closed down the section in which we all worked, and told us to apply for a job with one of their sister companies. All Japanese staff were retained. A really despicable company.

If you like sitting in front of an excel sheet all day, looking earnest but not doing anything, this is the place for you.

The place is massively overstaffed by untrained "coordinators" who are afraid to approach their clients. Japanese staff are just untouchable - after many complaints were raised over one coordinator's conduct, the "manager" said "I can't tell her what to do." They treat the teachers like dirt. They closed down their profitable business English section they day before the teachers would be eligible for the permanent contracts Japanese staff get on Day One.