SiteMinder

1,0

6 ago 2025

Dipendente anonimo

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

1. They always pay on time at the end of each month. 2. You don’t need any particular background, education or skills to do most jobs at SiteMinder.

Svantaggi

Disclaimer: The following is based solely on my personal experience and opinions during my time at the company. 1. The company feels like a glorified call center. 2. Over the years, most skilled people have left for better opportunities. 3. I think resignations are not handled well. 4. Many of the remaining employees seem to stay only because they have no other options or lack experience in other roles. 5. Job titles are vague and don’t carry meaning outside the company. Some people who have been there for nearly 10 years list these titles on LinkedIn as if they define their entire identity — but in reality, those titles mean almost nothing to anyone outside SiteMinder. 6. SiteMinder is relatively unknown, which can raise questions when applying elsewhere. 7. Some roles are labeled as “technical,” but involve very minimal actual technical work — often just typing a few commands into a terminal. 8. As in every typical call center, you’ll frequently have to deal with difficult and frustrating customers.

Risposta di SiteMinder

9mo

Thank you for taking the time to share your feedback and I’m sorry to hear that your experience was a negative one. It would be great to understand more about your experience and the feedback that you've provided. While we recognise there’s always more we can do to support the growth and development of our people, we’ve seen many employees progress into new roles and responsibilities across the business. Internal moves and promotions happen regularly, and we’re focused on building stronger pathways for up skilling and long term career development. We also understand that each individual’s reasons for leaving SiteMinder are personal and varied. We've seen many of our employees grow into their careers with us over several years and we fully support those who choose to move on when they feel ready for a new challenge. Regarding job titles, we strive for consistency and alignment with market standards, even for specialised roles. It's also unfortunate to hear that you believe SiteMinder is relatively unknown. SiteMinder is a well respected leader especially within the hospitality and tech industry. Many of our employees have successfully transitioned to roles in other organisations and we are also continuing to focus on building our external brand presence to support both our business and the long-term career prospects of our people. Thank you again for your honest review and please don't hesitate to reach out to me directly to chat through your feedback in more detail. Regards, Sophia Satta

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