Great place to work when you actually have enough cars - Recensione dipendente - Senior Rental Sales Agent presso Sixt

Thank you for reviewing Sixt Orlando. Congratulations on your success as a Senior RSA with us! We are happy to hear that you appreciate your management team and their flexibility. Our fleet and management team work very hard to forecast demand for vehicles for each day, even down to the hour. Depending on the time of year or amount of walk-up customers that do not have a reservations we may be overbooked in some cases. Customers may also delay their return of a vehicle that is reserved for an incoming customers. Therefore, several factors can cause overbooking. We understand the added pressure that this may cause the Rental Sales Agent, so we try to take every measure to successfully accommodate the customer and offer alternatives for the agent to present. We appreciate your feedback and will continue to closely monitor our bookings to minimize this occurrence at the counter! We encourage you to further discuss any additional concerns with your management team so that we can better assist you.