23 mar 2026
Risposta di Slice Merchant Services
2moThank you for your feedback. We’re sorry to hear that your experience during your first week felt overly structured and frustrating.
Our onboarding and training approach is intentionally hands-on, especially early on, to ensure new team members feel supported, understand the product, and build a strong foundation for success. That said, we recognize that everyone has different learning styles, and what feels supportive to some can feel like micromanagement to others.
We appreciate your suggestion around incorporating more product demos and practical selling guidance—this is valuable feedback and something we are actively continuing to refine. Our goal is always to strike the right balance between guidance and autonomy so our team can grow confidently in their roles.