It’s customer service, so it’s kinda stressful. - Recensione dipendente - Hairstylist presso SmartStyle

3,0
4 nov 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Always busy, you can get a lot of experience as you do many guests a day. If you are busy enough, you can hit commission. Encourages dressing up and wearing makeup. Friendly atmosphere.

Svantaggi

Some days are slower than others, and it is hard to make commission if you plan to work part time.

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5,0
17 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Svantaggi

The salons are almost always short staffed

1,0
26 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None, none, none, none, none

Svantaggi

This workplace runs on vibes, guesswork, and unanswered messages. Upper Management had an impressive talent for being completely unreachable while simultaneously expecting miracles. Responses took days — sometimes weeks — but urgency was always your problem. Hiring approvals were blocked or endlessly delayed, leaving teams severely understaffed while leadership sat comfortably on the sidelines asking why things weren’t running perfectly. Accountability flowed strictly downward. Authority? None. Support? Cosmetic at best. Problems were ignored until they became emergencies, at which point they were blamed on the people who had been begging for help all along. Communication was inconsistent, expectations were unclear, and burnout was treated like a personal weakness instead of a predictable outcome of chronic mismanagement. If you enjoy being set up to fail, blamed for systemic issues, and gaslit into thinking you didn’t “try hard enough,” this is absolutely the place for you. Otherwise, save yourself the stress and look elsewhere.

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