Can't take Anymore - Recensione dipendente - Manager/Stylist presso SmartStyle

1,0
30 apr 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good walk in client base.

Svantaggi

I am paid 50% commission on Services and 8% on Product. I am expected to keep a Scoreboard updated daily which means I have to get on a Wireless Station every morning, that never works right. It is a very time consuming task. I keep up with inventory and store orders. I spend up to an hour at a time on the phone with the Helpline dealing with computer issues. I have to cover shifts for staff that make it a habit of calling in and missing work. I am the manager but not allowed to do write ups with out it going to the regional director first and he never approves the write up anyway so I don't bother calliing anymore, therefore she continues to do it. All the stylist's also work on commission but the company prints coupons on the back of Walmart receipts for haircuts as low as 7.99 the stylist receives less than 2$ for a haircut . I have to be on hours of conference calls 3 days a week one of wich is on my day off. I complain that I do not get paid for this and they tell me to edit my time. Really! I work on commission. Regis is a horrible company to work for I have invested 4 years to this company and I am going to have to start over because I am just sick and tired of working for this crappy company.

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5,0
17 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Svantaggi

The salons are almost always short staffed

1,0
26 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None, none, none, none, none

Svantaggi

This workplace runs on vibes, guesswork, and unanswered messages. Upper Management had an impressive talent for being completely unreachable while simultaneously expecting miracles. Responses took days — sometimes weeks — but urgency was always your problem. Hiring approvals were blocked or endlessly delayed, leaving teams severely understaffed while leadership sat comfortably on the sidelines asking why things weren’t running perfectly. Accountability flowed strictly downward. Authority? None. Support? Cosmetic at best. Problems were ignored until they became emergencies, at which point they were blamed on the people who had been begging for help all along. Communication was inconsistent, expectations were unclear, and burnout was treated like a personal weakness instead of a predictable outcome of chronic mismanagement. If you enjoy being set up to fail, blamed for systemic issues, and gaslit into thinking you didn’t “try hard enough,” this is absolutely the place for you. Otherwise, save yourself the stress and look elsewhere.

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