Sad to see it go. - Recensione dipendente - Customer Success Manager (CSM) presso Smartrr

Fun coworkers and lots of growth opportunity.

You have to figure out a lot of things on your own, which offers new growth at every cornerstone, but it may be a steep learning curve.

There really are none I can give.

Working at Smartrr has been a rollercoaster ride, primarily due to the leadership's lack of integrity. The CEO, Gaby's leadership style often prioritizes appearances over truth, leading to a culture of dishonesty and mistrust. I've witnessed firsthand how promises are broken, information is withheld or distorted, and employees are left in the dark about company goals and challenges. There are also whispers among some team members that Gabriella Tegen may not be the actual founder of Smartrr, which further erodes trust in her leadership. This isn't just about the founding narrative; it's part of a broader pattern of dishonesty that permeates the company. Internal communication is often unclear or misleading, making it difficult for employees to understand company goals or make informed decisions. Unrealistic targets are frequently set without providing adequate resources or support, leading to burnout and dissatisfaction among team members. It feels like we're constantly running on a treadmill without any clear direction or support.