Wouldn't recommend if you value work / life balance - Recensione dipendente - Leadership presso Smartsheet

3,0
24 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great Pay Good Product Plenty of well-meaning people

Svantaggi

"Always on" expectation of some leaders has led to overworked employees, exploitation, and, in some cases, burned-out staff. Culture sometimes feels forced and hollow. Employees are made to feel it is a privilege to work for Smartsheet, rather than being made to feel valued by the company.

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Risposta di Smartsheet
11mo
We’re glad to hear that you enjoyed our competitive compensation packages, product, and working alongside our amazing employees. We appreciate your feedback about your experience here. We strive for our employees to feel genuinely supported and valued, not just told that they are. We encourage employees to use our Time Away Program to ensure that they are taking the breaks that they need. Thank you again for sharing your experience, and we wish you the best in your next adventure.

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5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great collaborative environment and competitive

Svantaggi

Easily overwhelmed with phone calls, chats, and emails.

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Risposta di Smartsheet
2w
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
1,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive of AI tooling. I had a great manager. I heard the severance packages are great, but I left of my own volition, so I don’t have personal experience.

Svantaggi

Complete lack of direction or management at the mid to high levels of the company in product and engineering (most everyone left or was pushed out by cronyism from the private equity acquisition). No more equity offered to employees. No opportunities for promotion. They’ve shipped or are shipping most of the core products (including the core “sheet” aka Grid app) to India and have laid off tons of employees (somewhere between 12% and 15% of the company). Upper management did the thing where they had the US developers interview tons of people out of India, and then about half a year later laid off tons US developers, including several of the people that did the interviews. Upper management said that the India teams would be working on other projects, but clearly that was a lie. They laid off people without consulting their managers, or their manager’s managers, and without knowing what team they actually worked on or what they did. So entire teams were laid off unbeknownst to them. Very quick and poor handoffs to India, if any. You will likely be working on multiple teams at once, or moved to multiple teams during your time there in short periods of time. On-call can be a nightmare. There is no culture of any kind. Basically do not work here, whether you’re out of the US, India, or Bulgaria (the main countries for developers).

1
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Risposta di Smartsheet
3w
Thank you for your honesty. While we’re glad that you had a great team and the tools you needed, it’s incredibly tough to hear that other aspects of your experience were less than great. To your point about equity, we’d like to clarify that we do offer a limited equity pool with specific eligibility. That said, navigating transition is already tough, and adding in other aspects like global shifts and new leadership can make it feel even harder. We know the dust hasn’t completely settled, and we understand that we have a lot of work to do to repair employee trust and morale. We’ve set off on that journey, and we appreciate all of this feedback along the way. Thank you, and we wish you all the best in your next chapter.
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