Vantaggi
The products are fun and the customers are nice.
Svantaggi
Not allowed work/life balance. KPI's are pushed more heavily than any other retail job I have been in. They expect you to push sales onto and upsell children. Upper management are disrespectful and abuse their power often. Do not comply with fair work obligations but the company is so big that it's hard to do anything about it. They have no HR department and you are obligated to CC your regional manager into any emails you send to their 'People Support' line, otherwise they will send it to your regional manager anyways. They have their own internal clocking system and will edit your timesheets to pay you less if you've clocked out 5 minutes late due to doing mandatory tasks for after the store is closed (banking, shutting down POS, etc.) and they will chastise you for not showing up to your shift early despite not being paid for it. I have never seen a manager last in their role for more than 4 months at a time. I have seen several managers in the past 3 months completely ghost the company and their store after their induction shifts. They also only hire women? Terrible company (The Just Group) - do NOT work here or quit as soon as possible afterwards if you can.