Vantaggi
This may be the first time in my career I've worked somewhere that had an actual legitimate mission, that is genuinely making a positive impact on society. The 'Big Health' PBMs are a key contributor to the US's outrageous drug prices. SmithRx and similar transparent passthrough PBMs are actively changing the market to address that problem.
Svantaggi
Like any small hungry company we're a bit under-resourced and our infrastructure and tooling to support the major customer facing teams are under-developed. From a tools perspective the teams are a little early in their ability to leverage technology to make their jobs more efficient. The 'company culture' from a people perspective is nascent and underdeveloped and doesn't have a clear owner.