Vantaggi
Free cereal and weekly cookouts if you work in house, or the ability to work from home. You CAN earn money (and the job is certainly more tolerable if you are making money) but . . .
Svantaggi
. . . just because you CAN earn money doesn't mean you WILL, and the job itself is terrible. It's boring, it's monotonous, it's tedious, and it's definitely not the "exciting" and "life-changing" experience SoftRock tries to sell it as. And unless you're good looking, you are more than likely never going to move beyond being a phone slave, a micromanaged phone slave who is there to take calls from individuals who are calling about a job, and your job is to try and get them to talk to an advisor about education. So many job seekers are sick of trying to apply for a job but getting a pitch for higher education instead (understandably so), and as an "employee specialist" or "job specialist", you'll grow tired of it as well. Classic BAIT and SWITCH, and there is nothing innovative or amazing about bait and switch, regardless of how often SoftRock likes to toss around such buzz words. And you almost certainly won't come anywhere close to what they claim you can or will make. For example, this is copied and pasted from their website for the "Job Specialist" position: "Base Salary and administrative bonus for an average income between $45,000 - $75,000." Please. An "average" income in that range? Then why is the place a revolving door, if the average rep makes between 45K-75K a year? Maybe 1 rep out of 100 will make 45K or more a year, but most reps can realistically expect to make between 22K-35K in a year (IF they even stick around that long, most employees don't). Sure, it's better than minimum wage, but some weeks you might not make much more than minimum wage, and when you factor in everything you have to deal with, including how mind-numbing and soul-crushing the job is, is it really worth it? In terms of making money at SoftRock, there are numerous factors that determine whether any given call even CAN be monetized, let alone if it WILL monetize, factors that are completely beyond a phone rep's control. And that's assuming you even get enough calls to make money with. If you're one of the lucky few who is able to consistently make money, don't get too comfortable with your level of income, because SoftRock will inevitably change the commission structure, and they'll present it like it's a great opportunity, but in reality it's just a not-so-cleverly disguised pay cut. That's another thing, every time SoftRock changes the commission structure, rest assured it always means less money for the reps, and more money for SoftRock, no matter how they try to dress it up. Only the mathematically challenged are initially fooled, but not for long, because paychecks don't lie. The CEO is Alec Difrawi (just one of his MANY aliases), his background is public record, but do your own research if you're curious. I will give him this, he is a tireless self-promoter, and unlike his previous business ventures, this time he has created a legal scheme to make millions for himself. Of course, just because something is legal doesn't mean it's ethical, or even helpful. The bottom line is that Alec (and by extension SoftRock) couldn't care less about his employees, the only thing he seems to care about is surrounding himself with young attractive individuals and making as much money for himself as possible. SoftRock loves to brag about CULTURE, it's arguably the most used word and concept that the company throws around, and they have indeed created a culture, but the actual culture is a far cry from the mythical culture they're selling. It's a culture of shallowness and superficiality, a culture where IMAGE is EVERYTHING, a culture of illusion and deception, lies and greed. SoftRock would have you believe that they are an innovative and exciting company to work for, that they actually care about their employees, that you can and will make a lot of money, and that there is opportunity for growth and advancement. But the reality is that the vast majority of employees will never be anything more than phone slaves working a monotonous mind-numbing job for a company that views them as just an easily replaceable number, they will never come anywhere close to making the kind of money they were led to believe they can or would make (while the company makes millions), and they will be micromanaged by individuals who were only promoted because the CEO likes the way they look. So if you're looking for a company that values and rewards loyalty, intelligence, hard work, performance and creativity, look elsewhere. But if you think you're good looking, have a weak moral compass, and you want to work for a company that will reward you for being physically attractive, then welcome to SoftRock!