Employment Specialist. Not Exactly. - Recensione dipendente - Employment Specialist presso SoftRock

1,0
3 mar 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There's a cookout every Friday. That's it.

Svantaggi

If you read nothing else of my post, know that the reason this company has such a high rating is due to the fact that during bootcamp, the people who train you will "request" that you write a review based on your experience so far. The way this company makes money is by selling leads to schools, primarily online schools. As an employment specialist, your job is to "help users look beyond their immediate employment needs and think about where they really want to be". This means convincing them they should look into furthering their education. That's it really, and if you can't produce the numbers, you won't be there long. I never felt secure in my position at this company. There was an incredibly high turn over because people couldn't make the numbers or they left for ethical reasons. Don't get me wrong, they sell the job of employment specialist well. Management will insist that it's not a sales job, but it's not true. You are selling the idea of going back to school and often you're selling a specific kind of school or program as certain leads pay more. For example, if a job seeker tells you that they want to be a nurse, an employment specialist will try and "guide" them to a program in Health Care Administration because that lead will pay more. And speaking of pay, there are two pay grades for an employment specialist, commission and base if you don't reach commission. Base pay is 8 dollars and some change, plus "bonuses" for talk time and whatnot, bonuses that can be taken away for things out of your control. If the call volume isn't there, you won't get the talk time, even if you're there, sitting in cue for hours. After you've been hired, you go through "bootcamp". Prepare for two weeks of long hours and inadequate pay. Here is where they'll train you to be a better salesperson, despite what they tell you. You will memorize a script and be given extra information like rebuttals so that when someone explains to you that they're just looking for a job or that they aren't interested in education, you will be able to keep pressing them. And as I said before, during bootcamp you will be asked to write a "completely honest review about your experience so far", before you really see what the company is like. There are some people who can flourish at a company like this, people who are natural born sales people who have no ethical qualms about bullying and tricking people into looking into "college". Don't get me wrong, some people really really want to know more about what opportunities are available to them, but they are few and far between. For everyone else, you will need to sell them the idea or you won't have a job for long.

Esplora altre recensioni su SoftRock

5,0
3 giu 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great environment, great employees we play hard and work hard!

Svantaggi

We only hire and keep the best of the best.

5,0
6 ago 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I am proud to be apart of a great innovative, dynamic, and diverse company like Softrock. Softrock has created an amazing atmosphere for all employees during the hiring and training process. All the departments from Human Resources, Media, IT, Marketing, and Management work effectively together to create a fun and professional environment where everyone can feel comfortable, happy, and welcome. Softrock is one of the very few companies known to provide exciting events such as holiday parties, cookouts, and sports so that way everyone can come together to interact and have fun. With the positive feedback and support from Managers, Softrock has managed to grow successfully as a company since 2005 by giving everyone that comes on board an opportunity to grow and achieve a fun exciting long-term career. And last but not least, one of the best things that makes Softrock so unique and a great company compared to other companies is our CEO Alec Difrawi. Not only is Alec recognized for his hard work and dedication managing the company as a whole but also takes the time to get to know everyone individually in every department as much as possible and is aware of everyone's success. In conclusion, this is why I am proud to be working for Softrock.

Svantaggi

One of the things that I least like about Softrock is the long exhausting four step process to get hired and the exhausting , stressfull 12 hour shift for two weeks training only.

2
Vedi recensioni per: Utile|Valutazione|Data|Tutto