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Softworld

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Subpar Management - Recensione dipendente - Delivery Manager presso Softworld

2,0

29 ott 2024

Delivery manager

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Commission structure is solid, great earning potential for top billers

Svantaggi

Coming into the company after the merger, we thought it’d be a great partnership, but it’s been pretty disappointing. The place feels like high school, with cliques everywhere and not much accountability. Sales is tough to reach, and rather than pushing for results, they seem to protect people who aren’t pulling their weight. Leadership tried to smooth things over, but the effort came across poorly—there was visible drinking and some unprofessional comments made during work events. Since day one, it’s felt like they didn’t really want our team here, and that attitude hasn’t shifted.

Risposta di Softworld

Thank you very much for your candor, and apologies for the delayed response. I'm glad to see your positive thoughts about the earning potential at Softworld, but I'm sorry to hear about your disappointment on other fronts. For what it's worth, I've been actively engaged in ongoing conversations, decisions, and actions over the past year, involving all levels of the organization and both legacy teams. Our shared goals have been about growing and succeeding together, as its the only way to build on our foundations. However, if the environment we've created isn't fostering that spirit for you, then we clearly have more work to do. Rather talk about the complexities of the past year, or listing specific business, cultural, and accountability efforts that are underway, I instead want to emphasize that your candor and good faith are appreciated. Our goal is to constantly increase satisfaction with the direction of the company, regardless of which team, group, or organization anyone came from. If there's anything you'd like to add, including any specific suggestions that would address some of your concerns, please feel free to reach out to me anytime at 781-373-8452. Thank you again for your thoughts.

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5,0

10 nov 2025

Quality operations specialist

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Very open and communicative recruiters

Svantaggi

No Cons at this time

Risposta di Softworld

2mo

Glad to hear that you've had a positive experience with us, and thank you for representing us well on your assignment. If you have anything more to add, you can always contact your recruiter, or I can be reached at 781-373-8452. Continued success in your Quality Operations career.

1,0

11 feb 2026

Recruiter

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

I was able to work primarily remote. As an Account Manager, it might not be a bad gig

Svantaggi

Take this with a grain of salt since their director of recruiting was let go, and that was a major issue up until 2024. I'm sure some of the feedback still applies though In short, it was the worst experience I've had in staffing. Constant negative feedback, unrealistic goals, and dealing with recruiting management that had no experience, or likely success, anywhere else As a recruiter, you were probably given 95% system requirements from DoD employers with 60 other vendors (Black Holes). Their idea of "manager contact" would be if they knew the managers first name, and intake calls had those 60 other vendors on them You would also have to make 30 documented cold calls on old jobs each day, before you could even work on something new. Then they would just pass the job back to someone else after a month and keep going. Having jobs with 500-1000 VM's attached to them were normal. Again, these are system requirements, and not even good system requirements.

Risposta di Softworld

2mo

Thank you for your candor. It appears from your review that your tenure occurred years ago, and you're right that there have been personnel, parent company integration, and process changes more recently. Furthermore, some of those changes have reflected pieces of the business prioritization and particularly older job categorizations that you're alluding to. That said, many of the most successful recruiters in the history of the company worked within the same business structure, customer base, and opportunities that you refer to. Dozens of recruiters have built combinations of 10-plus year careers, leadership achievements, multi-million dollar GP portfolios and ground-up growth paths under the same model. Those numerous success stories respectfully would have been impossible under a primary staffing model that you describe. Our model has never been perfect, and we've always operated in a "what's best for the business isn't always easiest for recruiting" mindset. That has yielded some frustrating assignments, particularly for senior recruiters accustomed to other environments that may have featured less individual accountability. While some of the job order assignments and tasks you're describing doubtlessly occurred, our years-long double digit growth and individual success stories paint quite a different picture for many people. Our model (both then and now) wasn't for everybody, and we wish you best success in wherever your professional travels have taken you since your time with us. If you have anything more to add, including anymore specifics you think would have improved the business, I can be reached anytime at 781-373-8452. Thank you again for your review.

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