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Read the other reviews and notice what's missing . . . . - Recensione dipendente - Retail Energy Consultant presso SolarCity

2,0
19 feb 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You will learn some good basic information about the company and the solar industry in general. The company's training course and interview process are pretty in-depth, and they will make you feel very welcome and integral to the corporation in the beginning. There is also no real wait for benefits --if you are hired full time, the health care kicks in after 30 days! I will honestly say I've never worked for a company that turns on the health care that quickly!

Svantaggi

This is a company that has good ideas and a great product, but conducts itself backwards in regards to its employees. You have your advisers who are set up in retail environments (read mall kiosks) or in partnership with Home Depot who qualify potential customers and set up appointments for field consultants. The consultants go out to the houses in question and try to close the deal by preparing an individualized plan for the customer. Above them are managers, their managers, VP's, etc. Here's the backwards part: the people responsible for kicking all of this off (the retail energy advisers, or REA's) get the least amount of reward. They are tossed into a mall setting where people have no inclination to buy solar power. They have to rope them in, get their information, qualify their homes online, and set up appointments. For this they get a yearly salary of $20-25k and a small commission (half of which gets taxed away by the federal government). The company rewards from the top down, not the bottom up. The workers on the bottom rung of the ladder really get it in the pants from both a workload and rewards aspect. There is also no way to get ahead. In a retail environment, your only chance is to get "promoted" out to a Home Depot partnership, where your quota will raise significantly. From there, if you exceed that quota for three months straight (odds are you won't), you might get a chance at being promoted to a field energy consultant (FEC'S) position. This position is that carrot dangled over all REA's --and you will never see it. Especially since they seem to hire directly for the FEC spots, as opposed to promoting them from the lower ranks. Last year, in my territory, they shut down the entire retail section. We were told that we were going to be hired onto the Home Depot partnership, as they were short-handed and we were already trained. Instead we were all laid off with so much as a thank you from the company --something that they appeared to do across the country to many retail spots. They didn't even inform our local FEC group, as one of them called me to thank me for a lead that closed the same day. I won't even harp on the $300 of owed commission I was cheated out of. This is a company that is constantly in a state of reorganization, and it seems to only drastically reorganize in the lower ranks --by pruning them. Read the other reviews and realize that most of them are from FEC's, techs, or other operations personnel vs the amount reviews listed by REA's or even FEA's. Also look at reviews within the last year and notice the upswing in negatives compared to before. This should tell you something.

Esplora altre recensioni su SolarCity

5,0
21 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay and no supervision working at the different Home Depots

Svantaggi

Having to make numbers and sales

4,0
22 mar 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Just to quantify my review a bit, I am within the top 10% of inside sales reps within our 12,000 person company. It is a great place to work and people doing well ARE able to make good money here. The executive team ALWAYS has a platform for reps to help make SolarCity a better place every quarter. They involve the top 20 reps each quarter in various ways to help their peers through an interactive group called Team Elite. Executives, VP's, Directors, and Managers are always willing to help and go to bat when there are issues with things that need to be fixed. The direction of the company is consistent and although the company is large, decision makers work as hard as possible to steer the big ship quickly when necessary.

Svantaggi

Knee jerk reactions with decision making at a director level create issues from time to time. Culture has had its ups and downs due to HUGE growth last year and subsequent high attrition rates.

37
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