Prepare to be broke. It’s a call center - Recensione dipendente - Inbound Sales Representative presso Spectrum

Training? What training? We spent 3 1/2 weeks in a class basically doing nothing. The training systems were down so we spent 3 hours at a time for a 15 minute project. For all the time wasted, we could’ve been on the floor in a week.When we finally hit the floor, we have mentors that would rather flaunt their own arrogance than help us succeed on a system that we barely knew to begin with. Micro-managed like crazy, most days I leave there asking myself why I even took the job. Let’s talk about commission.....stock up on food, pay your bills in advance for a few months because you are going to be BROKE. You’re competing with everyone on your shift. There’s a set amount for each employee that can fluctuate based on other people’s performance. There is a bridge for 3 months, but don’t buy that you’re going to exceed it in those 3 months (even if you’re an accomplished seller like myself). They tell you that shifts are based on attendance, and test scores but that’s not true either. Prepare to work til 11pm. I haven’t missed 1 minute and had high scores (2nd in the class) and I will be working the late shift