Disgruntled - Recensione dipendente - Customer Service Representative III presso Spectrum

Extremely poor communication between departments. The company quite frankly does not know what it's doing. Releases content and equipment prematurely and as a result it's broken. Customers suffer therefore employees suffer. Which makes employees look like doofuses because we ARE spectrum to them. Sick days really cant be used much without it going against attendance, making them relatively pointless.