Vantaggi
Free cable and internet. Three days off per week. Company vehicle. Bonuses available if you hit your numbers. They sometimes provide food in the morning meetings. If you make your numbers management will take you out to dinner.
Svantaggi
They used to offer blue shield which was amazing health coverage. Now they use Cigna which sucks. Everything is out of Network and the deductibles are high. The metric system is very annoying. Customers can call in for anything and that affects your raises. Recently been updated making it harder for technicians to make their numbers. As you progress in your tech progression you do get more pay about a dollar each test but they don't tell you the work isn't the same. They force intelligent home on you at level 3 or 4. No extra pay or time to complete harder/complex work and the training is a joke. Nobody wants to progress to tech 5 because they have integrated buisness class with residential also forced on you. Routers can completely mess up your day by removing adding jobs to your route and they have no accountability. They can call you but they hide behind an app. Going on vacations or FMLA hurts your numbers as your tech I'd is still in play while you're not completing jobs. Expect your rework to be high upon returning and a possible lecture. You must sit through the same annoying meeting every Wednesday because other technicians making the same mistakes . The work can be ridiculous. An example is customer calling in because they just need a new remote but you have to rewire the entire house so you don't fail a quality check. Managers can't relate.