Vantaggi
Great health and dental insurance. Ability to accumulate vacation days and carry over 80 hrs. first 4 yrs. then 100 hrs. per year after. Starts with 3.08 hours per pay period 0-4yrs of employment (120 hours max per year), then 4.62 hours per pay period 5-9yrs (160 hours max per year), 6.15 hours per pay period 10 years or more (160 hours max per year) . Ability to accumulate unlimited sick days
Svantaggi
Company appears too concerned with micromanagement of service techs. Treats us like factory workers without the benefit of union. Supervisors appear to have ultimate control and some supervisors believe they are the company owner, making conflicting decisions with company policy. Management does not want to listen thinks employees are just "whiners". Have a "there's the door attitude". Call center is a big problem. Company says they are trying to make it work better as service techs should call a work order accuracy number but after 10 yrs. seems to be worse.