Metrics Lunacy - Recensione dipendente - Care Support Specialist presso Spring Health

1,0
13 mar 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nothing. Don’t work here. Worst job ever.

Svantaggi

All this company cares about is numbers. Imagine working at a mental health company that burns you out while simultaneously making you feel unsafe to ask for time off because you’ll get “dinged” for taking some. Point system for absences/sick days. What is this? Kindergarten? Don’t believe the unlimited PTO. Never been more micromanaged in my life. Prepare to constantly be slacked by people pretending to care when really they want to know why your call took an extra 5min to wrap up. Many employees stay later just to hit their metrics for the day. Inbound call shifts leave you with little time for anything else unless you’re GLUED to your laptop without so much as a bathroom break. Would never recommend this company to anyone. Seems as though they hire a lot of young people straight out of college so they don’t really know any better. They are severely underpaying for the amount of output they’re asking for. If you currently work there, just know there are better places. You’re being robbed.

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5,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I received payment on time.

Svantaggi

No cons. Just moved on.

2,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Definitely some smart and dedicated co workers. Remote work was nice but they are trying to get rid of it too.

Svantaggi

Company tries to be a FAANG without the pay or proper career structure. You are never doing good. Leadership is out to save themselves before anyone else. Quick to pass blame down. It was honestly a very toxic work environment. Wouldn’t be surprised if someone sues the company from how leaders speak to ICs. Poor manager training leads to unprepared managers. There was a first time manager in engineering who had almost everyone on his team quit, never had a single IC under them promoted and the manager still got a hefty promotion. Very clear that company’s priorities are not in the interests of employees.

3
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