Not what it used to be - Recensione dipendente - Business Development Representative (BDR) presso Square

Unrealistic Targets: A few months ago, a new QA system was introduced to monitor cold calls. If specific points aren't mentioned during a call, commissions aren't awarded, regardless of the account's size. This policy feels quite rigid and discouraging. Micromanagement: Some managers focus solely on numbers, which is expected in a sales role, but the lack of empathy is noticeable, especially after the layoffs late last year. Many sales reps feel demotivated and stressed due to this environment. Remote Work Policy: The sales team is not allowed to work remotely, unlike other departments. This was not mentioned during the hiring process, which was quite surprising and disappointing. PTO Policy: While there is an unlimited PTO policy, approval heavily depends on your manager. Given the challenging quotas, taking extra holidays beyond the mandatory 20 days is nearly impossible.