Excellent colleagues & always areas to grow - Recensione dipendente - Client Services presso StarCompliance

4,0
12 gen 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

To put it simply, the best thing about working for STAR are the colleagues. Absolutely everyone you come across in STAR are friendly and kind people. It makes coming into work every day - even when you're remote - an absolute joy! The places and areas you're able to grow within the company are great. The managers are always willing to help expand skills - such a SQL - which are only going to be beneficial! In addition the benefits we're receiving just seem to be getting better and better. The new pension scheme seems to be helping put a little extra money in our pockets, the vouchers we can get are brilliant. There's always room for improvement (maybe dental care?) but they're really excellent so far!

Svantaggi

There is no scale for pay - a 'senior' may get paid less than an 'analyst' just due to what people came in and started on. This isn't fair. If someone has been recognised for working harder, so much that they get a promotion in the corporate scale, this should be reflected within the pay. Someone being on a higher level but lower pay does not make sense and is actually pretty de motivating. Working out some sort of scale for the different tiers (so analyst will be from this - that etc)

Esplora altre recensioni su StarCompliance

5,0
10 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It has been a great experience joining StarCompliance. From the onboarding to the ramp up process, they have been helpful and attentive.

Svantaggi

None so far, it has been a great experience.

3,0
21 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Long term direction & c-suite leadership making right decisions - Great early career experience working with a series of ross-functional and international teams - Lots of exposure to both higher-level business strategy and technical concepts if you're willing to look for it

Svantaggi

- Occasional conflict between stuck-in-their-ways middle management & senior leadership that results in mixed signals for most employees. - Mountains of tech debt - Client retention is very high because product is very difficult to off-board. Led to large numbers of unsatisfied customers reaching out to an already struggling client services department. - Product/Industry comes with a very high learning curve. Employees had a fairly high turnover rate. This led to problems with spending tons of time to train employees only for them to leave shortly after they became self-sufficient. Over time, employees felt less incentivized to train incoming employees and compounded the problem. Huge drain on morale. - No formal internal training - Continued selling products to clients that straight up did not work (political contributions search) and punting the problem to the CS team to deal with the fallout. - No QA team - Limited opportunities for career growth within StarCompliance

1
Vedi recensioni per: Utile|Valutazione|Data|Tutto