3,0
16 lug 2016
Dipendente attuale, più di 8 anni
Hot Springs, AR
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
Benefits available Advancement available if you don't mind a pay cut Some mid-level managers are compassionate STARTEK is trying to develop professionalism at the site The cycle of re-hiring is being broken Skills learned are transferable Equipment replacement has finally begun
Svantaggi
Benefits are very expensive Lower management under paid and under trained CSR hourly pay is "capped" which devalues loyalty Center middle/upper management is indecisive Rules are made but lack of consistent enforcement makes many people treat the rules as a joke Getting time off can be difficult Apparently no plan in place to replace broken computers/monitors causing stress and turnover