Vantaggi
Stable company with great benefits and auto growth incentive. Friendly co-workers & opportunities to relocate and grow. Continuing education is encouraged and compensated for. The recent time off changes will weed out the employees milking the sick time and permission leaves.
Svantaggi
Implemented a massive overhaul of claims reporting and claim processes that do not appear to be making a healthy impact on claims/customers. Company has taken a hard stance on metrics and #s and appears to have left "quality" in the rear view mirror. There is no "process" for claims reporting, thus anyone can report a claim without names/policy #, creating further delays. Requesting and granting of time off has become exhausting and frustrating. Employees are asked to request time off nearly 6 months in advance. Daily time off requests are subject to strict capacity that the Company has never clearly laid out. If you want a Friday off you're looking at least a month ahead, possibly more. Work life balance is not as employee friendly as it used to be.