claim specialist - Recensione dipendente - Claim Specialist presso State Farm

1,0
6 gen 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Company sponsored pension plan. 401k w/ small match.

Svantaggi

No longer hires or encourages claims people to build a career with State Farm. Claims personnel are hybrid factor workers. Mico-mgmt down to the minute. Mandatory OT is built into the staffing model. No work life balance. Impossible to get time off except for a random day in February. High turnover especially in the hub locations where 6 mos is the average life span. Even tenured employees in non-hub locations are leaving. Games between claims mgmt and employees abound. A game of "how much can you put up with." Tenured employees are the first ones they are happy to see go. Company has abandoned placing any value on experience and knowledge in favor of production numbers. Production numbers are often meaningless as these inflated "task counts" often do nothing whatsoever to move claims toward conclusion. Big brother constantly watching over your shoulder. Treated like children.

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5,0
7 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great, family friendly work culture

Svantaggi

Slow adopters to anything new

3,0
8 mar 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Svantaggi

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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