Stay Away - Recensione dipendente - Claims Representative presso State Farm

1,0
20 apr 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Historically State Farm was an excellent place to work. The employees truly strived to treat our customers "like a good neighbor" and the phrase "State Farm Family" was routinely used to describe fellow employees. State Farm was/is the largest P/C carrier in the world, and the employees were the reason why.

Svantaggi

From an employee perspective, the company is just a shell of what it once was. The company has made many changes in the last five years that have been all but destroyed any semblance of a work like balance. I remember the day I was told I would need to send an email in order to visit the restroom. Mind you I have a bachelors degree, a masters degree, numerous insurance designations and worked in management but the professional courtesies once experienced were gone. I remember volunteering to give up an approved vacation day expressly so a co-worker could go on a family trip after her request was denied. My vacation day was taken from me, but my coworker's request was still denied. BTW that coworker is now a manager at Lib Mutual. I remember a coworker giving 9 months notice asking for a week off in March. After 6 months, she purchased plane tix to FL. Two months before her vacation she was granted 4 of the 5 days off. Apparently the month of March is a heavy vacation month in the Northeast. She no longer works for the Farm. The number of people who have left the company is truly staggering. I encourage you to ask about turnover rates in your interview process. I have worked at State Farm for 19 years and am very sad at what it has become for employees. On the other hand, if you are interested in a call center cubicle, working strange hours with little time off and having your work micromanaged by managers who in many cases were promoted for reasons other than work product, this might be for you.

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5,0
16 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great to work with the agent

Svantaggi

Thought if you are not good at sales

3,0
8 mar 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Svantaggi

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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