2,0
24 mar 2018
Dipendente attuale, più di 10 anni
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
State Farm has a decent salary and benefit package. In the past they had sme of the best training In the industry. Company provided equipment is top-of-the-line.
Svantaggi
State Farm has undergone a total cultural shift during their re-organization. What used to be a company that was loyal to their customers and employees appears to have shifted to a company that is loyal to the bottom line only. Customer service is waning, policyholder retention is at an all-time high, yet upper management seems to think ignoring the Voice of the customer and the voice of the employees is a good idea.