claim specialists - Recensione dipendente - Claims Specialist presso State Farm

2,0
24 mar 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

State Farm has a decent salary and benefit package. In the past they had sme of the best training In the industry. Company provided equipment is top-of-the-line.

Svantaggi

State Farm has undergone a total cultural shift during their re-organization. What used to be a company that was loyal to their customers and employees appears to have shifted to a company that is loyal to the bottom line only. Customer service is waning, policyholder retention is at an all-time high, yet upper management seems to think ignoring the Voice of the customer and the voice of the employees is a good idea.

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5,0
24 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very good work life balance

Svantaggi

It was away from where i lived

3,0
8 mar 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Svantaggi

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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