customer service rep - Recensione dipendente - Customer Service Representative presso State Farm

The people here must all be headed to heaven 😅 never met a bad coworker or manager in my 6 years. They are always having events at work also.

You have to talk on the phone a lot but to some this is not a con.

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds