Sold on the Inside Sales role - Recensione dipendente - Payment Consultant presso Stax

1,0
2 dic 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pretty nice office set up. Right in Downtown Orlando. Unlimited snacks. Your peers are supportive and friendly.

Svantaggi

When I was recruited for this opportunity it sounded too good to be true and I was right. They pitch the role as an inside sales job in which you are given premium leads and simply have to execute on the process to be successful. This may be true for the channel leads which are only given to a select few consultants. For the rest of the team you have to shift through garbage to find anything decent hoping for a large enough deal to get you to your quota. When you ask management to help they simply tell you to "source your own leads"... Why would you tell me this is an inside sales role if I am sourcing my own prospects? Because of this it's a feast or famine situation where you pray you get the legitimate big business and not the numerous cases of fraudulent attempts or people wanting a credit card. You are not given the tools to execute and the majority of the direct team misses their quota while the Channel team is consistently hitting and exceeding theirs. What's even crazier is the channel team has the same quota and kickers as the direct but they get the real leads. In all my years of sales this place makes zero sense to me. They greatly inflated the OTE as if you don't hit your quota the commissions is chopped in half right off the bat.

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Risposta di Stax
7y
Thank you for taking the time to leave your feedback. We really value your insights and will use this information for our internal processes. It’s unfortunate that you haven’t had a positive experience with us here at Fattmerchant. It’s our goal to always provide our teams with the tools necessary to be successful, and we're always open to hearing about new Sales Enablement solutions to help support the Inside Sales team's efforts and achieve their goals. While we set our sales quotas to be challenging, it’s never our intention to make them impossible to reach. These goals are set based on historical company data, market analysis, and strategic pricing meetings to ensure that everyone is capable of achieving their individual targets with the right processes, effort, skill sets, and attitude. Actually, we had a 90%+ Quota Attainment across all of our team members for the last 4 years. We strive to set our expectations with every sales candidate interview, every new hire training/onboarding session, and continuously throughout the year. One of our core company values is transparency, and we encourage a workplace of direct communication. We would love to arrange a meeting to discuss your concerns openly. Thank you!

Esplora altre recensioni su Stax

5,0
18 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I absolutely love working here and enjoy coming into work every day. My team is amazing, the culture is great and I always feel seen heard and supported.

Svantaggi

Can't even think of any

4,0
11 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good projects to work on and learn new technologies. Can learn a lot

Svantaggi

No major cons, enjoy my team and role.

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