Poor management - bad on mental health - Recensione dipendente - Customer Service Representative Sr presso Stericycle

1,0
23 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home is nice and the pay isn't awful.

Svantaggi

Took away holidays we used to have - had Christmas Eve as a paid holiday and Black Friday. Christmas Eve was taken away prior to the WM acquisition, then Black Friday was removed after. A lot of micromanaging and ridiculous expectations. Shred It side and Stericycle side (medical waste) should really have been kept being handled separately. Reps for Shred It side only and reps for Stericycle side only. Supervisor is also very patronizing and condescending when someone brings up concerns to them. Also seems hard to move to other departments when new roles become available.

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Risposta di Stericycle
10mo
Thank you for your review. We are sorry to hear that your experience with us has not been a completely positive one. We value all feedback from our employees and love to hear recommendations on how to best provide a more positive work experience.

Esplora altre recensioni su Stericycle

5,0
25 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork, engagement and collaboration

Svantaggi

None that I can think of right now

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Risposta di Stericycle
3mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
2,0
1 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I worked alongside a team that was consistently supportive and always willing to make time to answer questions, which made a meaningful difference in my day-to-day experience. There was a real sense of collaboration, and having people who were approachable and dependable made it much easier to navigate a fast-paced, high-volume sales environment. It helped create a bit of stability and camaraderie even during more demanding or repetitive parts of the role. Overall, it was a company operating as a leader in the space, which added to the scale and pace of the experience

Svantaggi

This was my experience working at Shred-it, which is a subsidiary of Stericycle.If you’ve ever wondered what zero autonomy feels like, this is your spot. The day was a nonstop loop of cold calls, cold walk-ins, and more cold calls, with a mandatory “smile and dial” every morning. On the Shred-it team selling waste bins, it often felt like creativity and independent thinking were… safely shredded. Management could be extremely hands-on to the point of micromanagement, with frequent check-ins and scripted role-play scenarios that rarely reflected real conversations in the field. Communication style could come across as condescending or patronizing at times, especially on team calls, which made for an uncomfortable environment when feedback felt more critical than constructive.

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Risposta di Stericycle
1mo
We really appreciate you taking a moment to reflect and share your journey with us. I’m sorry things haven’t gone as smoothly as they should, but your feedback is valuable and helps us make the improvements needed to create a better, more supportive place for everyone.
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